Across the United States, emergency departments have seen a troubling rise in the rates of children and youth arriving in mental health crisis — 28% increase from 2011 to 2015. Within that overall trend, emergency department visits by young patients who have attempted or contemplated suicide doubled between 2007 and 2015. Visits by children and teenagers who’ve deliberately physically harmed themselves, with or without intent to end their own lives, have also increased.
Strained emergency department staff are struggling to keep up with these trends, says Andrew Grover, executive director of Youth Villages Oregon, which supports youth with emotional and behavioral issues. And, families with children who are suicidal, or dealing with other serious mental conditions or substance misuse issues, often leave the emergency department in need of intensive support, something hospital social workers typically are unable to provide.
“Families are overwhelmed with pain, grief and confusion when their children are contemplating suicide and even the most competent people are not good on following up on plans,” Grover says. “They’re just surviving.”
To deal with the growing problem and make sure families are connected to the proper resources, several Oregon hospitals, including Providence St. Joseph Health’s Providence St. Vincent Medical Center in Portland, Oregon, have asked Youth Villages Oregon for help. In response, the organization adapted a mental health crisis response program originally developed by Youth Villages in Tennessee. In the Oregon program, members of a team of eight family intervention specialists are on call 24 hours a day. Within an hour of a young patient’s arrival in the emergency department with a behavioral health issue, Youth Villages staff are on the scene to evaluate the young person, recommend a treatment plan and follow up for two weeks after discharge, if the family agrees.
“We become a part of the hospital team, but are also able to work beyond the walls of the hospital in the weeks following a family’s crisis” Grover says.
Roots of the crisis
The partnership has a number of goals: Ensure the youth and families get what they need to safely manage the crisis, establish stable connections to longer term treatment, avoid unnecessary hospitalizations, and prevent these families from needing to come back to the emergency department for help. The team also works to get children out of the emergency department as quickly as possible, because it’s not a good environment for children in mental health crisis.
In pursuit of those outcomes, the family intervention team thoroughly assesses the young person’s condition and needs, says Kandi Shearer, Youth Villages Oregon’s assistant director of community services.
“We’re unique in our capacity to gather information not only from the youth, but also the parent or caregiver, emergency department staff, and/or community providers youth have worked with,” she says. “We have a really good relationship with the schools, and we call them right away. By speaking to all those people, we get a clearer picture of what’s going on so we can make the best recommendations for care.”
For example, if the root cause of the child’s distress can be traced back to school, Shearer and her colleagues meet with parents, school administrators and the child at school and make a plan to reduce triggers in that environment, as well as at home.
“We work on a safety plan with every family, but we also come up with a plan to reduce the factors that led to the crisis,” she says.
Since the program launched in January 2017, it’s served more than 600 families a year and made a big difference, says Aaron Baker, PsyD, behavioral health outcomes program manager at Providence Oregon.
“There’s a lot of value to the education and support Youth Villages gives families after they go home,” Baker says. “Transitions are hard and getting connected to care is hard. If you can have that support and get connections going, then things can improve, and the family doesn’t have to go back to the hospital for another behavioral health emergency.”
“Our partnership with Youth Villages Oregon is a wonderful model for supporting families during and after their visit to the emergency department, at what is an incredibly stressful time,” says Robin Henderson, PsyD, Providence Oregon’s chief executive for behavioral health and Providence St. Joseph Health’s clinical liaison to the Well Being Trust. “But to make sure every child gets the right level of behavioral health treatment, communities must have a range of programs available.”
Warning Signs of Suicide
—National Suicide Lifeline, 1-800-273-8255