Our Patients

We are leading the way in improving our nation’s mental health and well-being by expanding timely access to care and improving quality mental health and substance use care. 

We’re doing this by aligning the system around key care priorities:  

• Depression treatment response. 
• Suicide care. 
• Access to medication assisted treatment (MAT) for Opiate Use Disorders (OUD).  
• Leading and supporting quality improvement projects to better support patient care. 
• Improving data access to better focus around areas of opportunity. 
• Testing innovations around technology, care model design, and staffing models.  
• Advocating for policy improvements that lead to improved access and quality of care.
• Securing funding to improve the spaces and resources for care delivery. 

Project highlights:  

• Depression and Suicide Screening Automation – we’ve launched automated depression and suicide screenings in the primary care environment to ensure our clinicians have the information they need to proactively support our patients. 
• Behavioral Health Integration in Primary Care Toolkit – partnering with clinicians and practice leaders across the system, we built out a toolkit with resources for building out integrated behavioral health programs including onboarding and training content, billing and coding information, clinical research, etc.  
• Digital Suicide Tools in the Emergency Department (ED) – to improve the care experience for patients with suicidal thinking in our EDs, we partnered with a technology company that provides a tablet-based resource to take patients through orientation materials, a suicide assessment, and comfort and skill videos and activities as well as provide a digital resource patients can take home with them on their mobile phone.